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The root cause analysis for Outlook 2016 freezing is a tedious task.To better solve such problems, we have identified some of the common reasons for such crashes on startup and listed their solutions.

  1. Aug 04, 2011 Beginning with Office 2007 SP2, Outlook addresses the problem and forces Outlook to close (most of the time), but you may need to wait a few minutes. This should eliminate most of the problems with Outlook not closing and the need to check the.pst file on the next start; in addition, newer versions of Outlook are 'better' about checking the.
  2. Jan 04, 2018  If you use Outlook 2013 or older, instructions to create a 'no mail' profile are at 'How to Create a 'No Mail' Profile' As of Outlook 2016 Version 1709 Build 8518.1000, you can use a command line switch, /PIM, to start Outlook with a new, no mail, profile.
  • This topic has 11 replies, 4 voices, and was last updated 1 year, 5 months ago by .
    • I don’t have any recent experience about Microsoft support. Btw, interesting to know the OutlookSearchRepair toolfor Mac. If can help, when I had issues on Outlook for Windows, I have run the Inbox Repair tool for Microsoft Outlook 2016 and it worked fine and solved my problem. (link)


      Users who have liked this topic:

      • Outlook instability on Macs has always been a problem imo. What was most frustrating were the old iOS calendar bugs where if you accepted a meeting from iOS it would spam the entire attendee list with a whole bunch of “meeting accepted” emails. The issue was more topical than anything, but it was a big annoyance to say the least. Unfortunately, there are few systems that are as robust as Exchange at an enterprise level. Yes, there’s Lotus Notes and Domino servers, but they’re riddled with just as many bugs as Exchange except there’s 1/10th the number of articles out there to help administrators. The other option would be to change your enterprise to GSuite, but the administrative options there to either left-click and manually enter everything, or interact with complicated API’s.

        You mentioned better solutions than Outlook for Mac – do these solutions still support Exchange?


        Users who have liked this topic:

    • I too had to suffer due to unavailability of image attachments in my emails. Microsoft support didn’t seem to much help. I had to work as per this suggestion from the Apple Support forum:
      https://discussions.apple.com/thread/8415861

    • Thanks Michael. I am Looking forward to it. My colleagues have been using Apple Mail for long and its time, I shall move on too.

      2015-7-13  微软正式在Mac平台上发布了新一代生产套件Office 2017 for Mac,其中包含Word、Excel、PowerPoint、Outlook 和OneNote五个组件。此外,Office 2017 for Mac同样由云. Microsoft excel 2017 for mac.


      Users who have liked this topic:

    • Hi Michael,

      I think it is the issue with the IMAP server only, and not Apple Mail or any other email client.

      I tried out Apple Mail and the same emails wee again without any attachment.

      But i read this one from the official Apple Discussions forum. The sufferer claims that worked. Does any one have had tried it before:https://discussions.apple.com/thread/8571445

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Outlook for Mac is adding several highly requested features for Office 365 customers, including the ability to send an email at the time of your choice and request delivery notifications and read receipts. These additions deliver on four of our top 10 requested features, and are designed to help you get more done quickly and stay in control of the day ahead.

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A big part of our prioritization of new features and enhancements comes from the votes and feedback we receive from you at our Outlook UserVoice site, and the input we get from our Office Insiders. We thank you all for your feedback and are excited to hear what you think of our new additions!

Mar 19, 2020  If you have a perpetual license, then you have to reinstall Microsoft Office 2016 on your old Mac. Then you can use Apple's migration assistant to bring the installation forward to your new Mac. It's the only way, as perpetual licenses are not transferable from one Mac to another. How to move your content to a new Mac - Apple Support. Microsoft office for mac transfer to new computer.

Here’s a look at what’s new.

Send your emails when you want

The best time to write an email and the best time to send an email may not always align. With our new Send Later feature, you can write an email now and schedule it to be sent automatically at the perfect time. Once you are done drafting your email, click the drop-down next to Send and then select Send Later. Choose the date and time to send the email and the message is saved to your Drafts folder. When the scheduled time comes, the email is automatically sent—you don’t even need to have Outlook or your computer open!

This feature is available to Office Insider Fast users today and coming to Office 365 subscribers in July. For more details, see Can I delay or schedule the delivery of email messages in Outlook 2016 for Mac?

Use read and delivery receipts to track your emails

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Sometimes you need to be notified that an important email has been delivered to and read by your recipient. Outlook for Mac now supports both read and delivery receipts. A delivery receipt confirms delivery of your email message to the recipient’s mailbox, but not that the recipient has seen it or read it. A read receipt confirms that your message was opened.

In Outlook for Mac, the message recipient can decline to send read receipts. For more details, see Request a read receipt or delivery notification.

Spend less time writing emails

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Sending the same email over and over again? Email templates are great for sending messages that include information that infrequently changes from message to message. Compose and save a message as a template and then reuse it when you want it. New information can be added before the template is sent as an email message. For more details, see Can I create email templates in Outlook 2016 for Mac?

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Stay on top of your day by creating calendar events and tasks from emails

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Emails contain the important information you need to get things done throughout the day. Often, however, those tasks need to be scheduled as part of your day to get completed on time. You can now drag and drop emails directly to your calendar to reserve that time. The subject of the email becomes the calendar subject, and the body of the email goes in the notes field.

For those of you who are task users, you can do the same thing. Drag the email to your task view to create new items.

Improving the account setup experience

We’ve simplified the Add Account experience in Outlook for Mac. Previously, you needed to know details about what type of account you have (e.g., Office 365 or Exchange, IMAP or POP). Now you can simply enter your email address and Outlook detects your account settings and guides you through the process. And if you’ve signed in to other Office apps before launching Outlook for the first time, you will be asked if you want to add that account automatically. For more details, see Set up Outlook on your Mac.

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How do I get all these new improvements?

The Send Later feature is available to Office Insider Fast users today on version 15.36 (170606) and will be available to all Office 365 subscribers in July. The Request a Delivery and Read receipts, email templates, and creating calendar events and tasks from emails additions are available today to all Office 365 subscribers on version 15.35 (170610). The improved account setup experience is available to all Outlook Mac users on version 15.34 (170515).

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Let us know what you think of our additions! If you have other ideas for what would make Outlook for Mac even better for you, let us know on our Outlook UserVoice site.

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—The Outlook team