• Microsoft Word 2008 Mac Won't Close Or Move Documents
• Microsoft Word 2008 Mac Won't Close Or Move Document On Mac
• Microsoft Word 2008 Mac Won't Close Or Move Documentary

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In this article, we intend to introduce you 4 quick and effectual ways to keep Word program open while closing the only active document. Normally, to concentrate on a task, we tend to open only one document in Word. However, after editing or revision, there is the matter of closing the document while keeping the program running. Collaborate for free with an online version of Microsoft Word. Save documents in OneDrive. Share them with others and work together at the same time. Here’s a list of document elements in files created in Word 2013 and 2016 that work differently when they’re opened in Word 2010: Apps for Office: The app doesn’t run, but it will be available if the document is upgraded to Word 2013 or 2016. Web Video: The video is permanently converted to a picture with a hyperlink to the web video. Opening old Word files with Word 2008. Microsoft states that the 12.1.1 Update “fixes an issue that prevents Microsoft Word 2008 for Mac. Dragging a document to the Word 2008 for Mac.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

If you're looking for recent Word document recovery info, see:

• Recover your Office files (For versions through Office 2019)

For more on earlier versions of Word, see:

Resolution

To fix this problem, use the following methods in the order in which they're presented, as appropriate for your situation.

Method 1: Search for the original document

To do this, follow these steps, as appropriate for the version of Windows that you're running.

Windows 10 and Windows 7

1. Select Start, type the document name in the Start Search box (.doc or .docx), and then press Enter. If the File list contains the document, double-click the document to open it in Word.
2. If the File list does not contain the file, go to Method 2.

Method 2: Search for Word backup files

Word backup file names end with the .wbk extension. If the Always create backup copy option is selected, there may be a backup copy of the file.

Note

To locate this option:

• Word for Office 365, Word 2019, Word 2016, and Word 2013:Select File, then Options, and then Advanced. Scroll down to the Save section and select Always create backup copy.
• Word 2010:Select File, then Options. In the Save tab, select Always create backup copy.

To find the backup copy of the file, follow these steps:

1. Locate the folder in which you last saved the missing file.
2. Search for files that have the .wbk file name extension.

If there's no .wbk file in the original folder, search the computer for any .wbk files. To do this, follow these steps:

Windows 10 and Windows 7

1. Select Start, type *.wbk in the Start Search box, and then press Enter.
2. If the File list contains the backup file, repeat the steps in step 2 ('Search for files that have the .wbk file name extension') to open the file. If the File list does not contain the backup file, go to Method 3.

If you find any files that have the name 'Backup of' followed by the name of the missing file, use one of the following procedures, as appropriate for the version of Word that you're running.

Word for Office 365, Word 2019, Word 2016, and Word 2013

1. On the File menu, select Open, and then Browse. (In some versions, select Computer and then Browse.)
2. In the Files of type list (All Word Documents), select All Files.
3. Select the backup file that you found, and then select Open.

Word 2010

1. On the File menu, select Open.
2. In the Files of type list (All Word documents), select All Files.
3. Select the backup file that you found, and then select Open.

Method 3: Search for AutoRecover files

AutoRecover file names end with the .asd extension. By default, Word searches for AutoRecover files every time that it starts, and then it displays all that it finds in the Document Recovery task pane.

1. Use Word to automatically find the AutoRecover files. To do this, follow these steps:

   1. Right-click the taskbar, and then select Task Manager.

   2. On the Processes tab, select any instance of Winword.exe or Microsoft Word, and then select End Task or End Process. Repeat this step until you have exited all instances of Winword.exe and Word.

   3. Close the Windows Task Manager dialog box, and then start Word.

      If Word finds the AutoRecover file, the Document Recovery task pane opens on the left side of the screen, and the missing document is listed as 'document name [Original]' or as 'document name [Recovered].' If this occurs, double-click the file in the Document Recovery pane, select Save As on the File menu, and then save the document as a .docx file. Manually change the extension to .docx, if necessary, by right-clicking the file and selecting Rename.

2. If the Recovery pane does not open, manually search for AutoRecover files. To do this, use one of the following procedures, as appropriate for the version of Word that you're running.

   Word for Office 365, Word 2019, Word 2016, and Word 2013

   1. On the File menu, select Open, and then Browse.
   2. If you don't see your document listed, select Recover Unsaved Documents.

   Word 2010

   1. On the File menu, select Recent.
   2. If you don't see your document listed, select Recover Unsaved Documents.

3. If you can't locate an AutoRecover file in the location that is identified in the Folder name list, search your whole drive for any .asd files. To do this, follow these steps:

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   Windows 10 and Windows 7

   1. Select Start, type .asd in the Start Search box, and then press Enter.
   2. If the File list does not contain AutoRecover files, go to Method 4.

   If you find any files that have the .asd extension, use one of the following procedures, as appropriate for the version of Word that you're running:

   Word 2019, Word 2016, or Word 2013

   1. On the File menu, select Open, and then Browse. (In some versions, select **Computer **and then Browse.)
   2. In the Files of type list (All Word Documents), select All Files.
   3. Select the .asd file that you found, and then select Open.

   Word 2010

   1. On the File menu, select Open.
   2. In the Files of type list (All Word Documents), select All Files.
   3. Select the .asd file that you found, and then select Open.

Note

If you find an AutoRecover file in the Recovery pane that does not open correctly, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to open damaged files.

Method 4: Search for temporary files

Temporary file names end with the .tmp extension. To find these files, use one of the following procedure.

Windows 10 and Windows 7

1. Select Start, type .tmp in the Start Search box, and then press Enter.
2. On the Show only toolbar, select Other.
3. Scroll through the files and search for files that match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.

Method 5: Search for '~' files

Some temporary file names start with the tilde (~) character. To find these files, follow these steps:

Windows 10 and Windows 7

1. Select Start, type ~ in the Start Search box.

2. Select See more results.

   Scroll through the files, and look for any that may match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.

For information about how Word creates and uses temporary files, see Description of how Word creates temporary files.

Method 6: How to troubleshoot damaged documents

For information about how to troubleshoot damaged Word documents, see the following articles in the Microsoft Knowledge Base:

More information

You can lose a Word document in certain situations. For example, the document may be lost if an error occurs that forces Word to close, if you experience a power interruption while editing, or if you close the document without saving your changes.

Note

The whole document may be lost if you have not recently saved the document. If you have saved your document, you may lose only the changes that you made since the last save. Be aware that some lost documents may not be recoverable.

The AutoRecover feature in Word performs an emergency backup of open documents when an error occurs. Some errors can interfere with the AutoRecover functionality. The AutoRecover feature is not a substitute for saving your files.

We do not provide any utilities to recover deleted documents. However, some third-party utilities to recover deleted documents might be available on the Internet.

For more information about AutoRecover, see the following articles in the Microsoft Knowledge Base:

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Summary

You may encounter 'Microsoft Word has encountered a problem and needs to close' problem on your Windows PC or Mac when there is something wrong with user account profile, application conflict, Word crashes, etc. When the issue occurs, you can fix it through a few ways here. And a professional Word file recovery tool is recommended to restore deleted or lost Word document.

'Microsoft word has encountered a problem and needs to close. We are sorry for the inconvenience.'

The full error messages 'Microsoft Word has encountered a problem and needs to close' may occur when you open a document in Word 2003/2007/2010/2013/2016. When you see this on Windows PC or Mac, it suggests that something serious has happened, and you're no longer able to open the Word file properly!

The causes of this problem may be:

• Word application crashes
• Corruption of user account profile
• Word compatibility
• Corruption of Word preferences

So, how to fix such a Microsoft error without losing Word contents? Here, solutions to 'Microsoft Word has encountered a problem and needs to close' problem on Windows and Mac are both covered, try the methods to resolve it and open Word without showing a blank page. Besides, in the end, get to know powerful Word file recovery software in case you need it to recover deleted or lost Word document.

Read also how to fix Microsoft Word has stopped working.

Fix Microsoft Word Has Encountered a Problem and Needs to Close in Windows 10/8/7

There are 2 options available for users choose to proceed, which is 'Send Error Report' or 'Don't send'. Actually, neither options are effective in resolving the problem. Click either of the options, you'll be brought to safe mode. Sometimes entering into safe mode would revive Word, but most of the time it doesn't solve the problem. In this part, we will show you the step-by-step guide to completely remove the error and lets you open the Word document without shutdown.

• Open Windows Explorer > click 'Program Files' > 'Microsoft office' >'Office'.
• Find and right-click 'Winword.exe' > choose 'Properties'.
• Click 'Compatibility' and press to clear all the check boxes and at last hit upon 'OK'.

Also Read a file error has occurred while saving Word.

Fix Microsoft Word Has Encountered a Problem and Needs to Close on Mac

You may see this error when start Microsoft Word for Mac 2011 or 2008. Altogether, you have 3 ways to rectify the problem and prevent Word closing.

Run Repair Disk Permissions

The 'Repair Disk Permissions' is available in 10.2 or later versions on Mac. You can use it to figure out reasons for the “Microsoft Word has encountered a problem and needs to close” on Mac error and fix it.

On the Go menu, please click 'Utilities' > 'Disk Utility' > choose the primary hard drive for your Mac > click 'First Aid' > 'Repair Disk Permissions'.

Once the scan is over, open Word again and check is the error occurs. If this method doesn't work, move to the next one.

Reset Word for Mac preferences

Microsoft Word 2008 Mac Won't Close Or Move Documents

As said before, corrupted Word preferences are one of the main reasons for 'Word has encountered a problem'. So you can troubleshoot by resetting Word preferences.

• Click 'Go' > 'Home' > 'Library'. (Click 'GO' > hold down the 'Option' key on keyboard > click 'Library' for OS X 10.7 or above versions)
• Open the 'Preferences' folder and drag 'com.microsoft.Word.plist' to the desktop. If you can't find the file, in the Preferences look up for Microsoft folder, and drag com.microsoft.Word.prefs.plist to the desktop.
• Now If you have Service Pack 2 installed, open 'Application Support' > 'Microsoft' > 'Microsoft'. Then, you can open a Word and check whether the error appears or not.

Or, try another alternative method.

• Click 'Go' > 'Home' > 'Library'.
• Open the 'Application Support' folder > 'Microsoft folder' > 'Office folder' > 'User Templates' folder.
• Find the Normal.dotm file in the 'User Templates' folder, and drag it to the desktop.

Create a new user account

If the problem is caused by a corrupted user account, you can try to create a new user account to fix the issue.

• In 'System Preferences', click 'Accounts'.
• Click the Plus sign [ + ] in the lower left corner to open the new account window- Enter the word Test for the username and leave the password box blank. Click the 'Create Account' button. When you receive a warning, click 'OK'.

Good luck if the at least one method works, otherwise you got no choice but to remove or reinstall Office for Mac.

Bonus Tip: How to Recover Deleted/Lost Word Document on Windows and Mac

Word document loss happens from time to time due to accidental deletion, hard drive formatting, virus attack, application crashes, etc. It is a disaster to deleted a Word file that you have been working for a very long time. If you have this problem on a regular basis, don’t worry anymore, now, you have EaseUS data recovery software to help you. With this tool, it will be quite easy for you to recover the lost document, photos, audios, videos, email, and other 200+ files from HDD, SSD, USB flash drive, Pen drive, CF/SD card, etc on Windows and Mac computer.

EaseUS Data Recovery is famous for its powerful capability for hard drive formatting recovery, RAW partition recovery, lost partition recovery, virus attack recovery, recycle bin emptied data recovery, and so on. Now, follow the tutorial below to recover Word document within three steps.

Step 1. Choose the Word file location.

Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.

Step 2. Scan all lost data.

The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.

Microsoft Word 2008 Mac Won't Close Or Move Document On Mac

Step 3. Select Word files and recover.

Microsoft Word 2008 Mac Won't Close Or Move Documentary

You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.