Microsoft Powerpoint Crashing Mac

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Jun 30, 2019 Remove com.microsoft.powerpoint.plist. Shut down all Office apps on your Mac. Select the Go Menu and Home. Select Library and Preferences. Open Microsoft and find the com.microsoft.powerpoint.plist file. Rename it to ‘com.microsoft.powerpoint.plist.old’. Retry PowerPoint and see if it still crashes. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library, and then open Preferences. Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop. If you cannot locate the file, PowerPoint is using the default preferences. To get the latest update, open PowerPoint for Mac, go to the Help Check for Updates menu, and follow the instructions in the AutoUpdate app. For the most recent information about this issue, go to PowerPoint 2016 for Mac intermittently crashes when editing Japanese characters.

Microsoft Keeps Crashing

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Resolution Step 1: Check Hard Disc name. Check to ensure the Hard Drive icon has a name to it. Step 2: Move AutoRecovery files. The location of certain files are different if you have Service. Step 3: Remove PowerPoint Preferences. If you have used the software at all on this computer then. When you try to start PowerPoint for Mac, you may receive the following error message: Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience.

Nov 08, 2019  Hi, I recently upgraded to macOS Catalina but now Microsoft Powerpoint keeps crashing. This is happening on both of my computers, despite having the latest version of Microsoft.

Symptoms

When you start Microsoft PowerPoint for Mac, or when you try to open a new presentation, you experience one of the following conditions:

  • The program closes unexpectedly.

  • Error message:

Resolution

To resolve this problem, follow these steps.

Microsoft PowerPoint 2008 or later

Step 1: Remove Powerpoint Preferences

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Drag com.microsoft.powerpoint.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 7.

  6. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.

  7. Quit all Microsoft Office for Mac programs.

  8. On the Go menu, click Home.

  9. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  10. Open Preferences.

  11. Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 13.

  12. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.

  13. Quit all Microsoft Office for Mac programs.

  14. On the Go menu, click Home.

  15. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key whil you click the Go menu.

  16. Open Preferences.

  17. Open Microsoft, and then Office 2008 (or Office 2011).

  18. Drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. Go to 'Step 2: Try PowerPoint in Safe Mode Boot.'

  19. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to 'Step 2: Try PowerPoint in Safe Mode Boot.' If the problem is resolved, drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the Trash.

Step 2: Try Powerpoint in Safe Mode Boot Microsoft word not letting me sign in mac.

Restart your computer in the Safe Mode. For more information about how to restart your computer in the Safe Mode, click the following article number to view the article in the Microsoft Knowledge Base

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

Once in safe mode, test Powerpoint. If the issue continues to occur, proceed to next step.

Step 3: Remove and then reinstall Office

For information how to remove and then reinstall Office, see the following article:

I either get a warning that 'no application can open it' or 'Microsoft Windows applications are not supported on OS X'. I have Microsoft 365 loaded on my MAC but the subscription has lapsed and microsoft have frozen all the programs - I can open documents but cannot edit any of them. I have bought Project Professional2016 through a HUP, but I cannot get this to download to my MAC. Microsoft project professional 2016 for mac.

If the issue continues to occur in Safe mode, proceed to Step 3.

Step 4: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Microsoft Word Crashing Windows 10

Note

Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Microsoft PowerPoint 2004

Powerpoint Keeps Crashing Mac

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library, and then open Preferences.

  4. Drag com.microsoft.powerpoint.plist to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. Go to step 6.

  5. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.

  6. Quit all Microsoft Office for Mac programs.

  7. On the Go menu, click Home.

  8. Open Library, and then open Preferences.

  9. Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. Go to step 11.

  10. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.

  11. Quit all Microsoft Office for Mac programs.

  12. On the Go menu, click Home.

  13. Open Library, and then open Preferences.

  14. Open Microsoft, and then drag PowerPoint Toolbars (11) to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. The problem is not related to the preference files.

  15. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and then restore the file to its original location. The problem is not related to the preference files. If the problem is resolved, drag PowerPoint Toolbars (11) to the Trash.

Microsoft Powerpoint 2011 Mac Keeps Crashing

Third-party disclaimer information

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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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