Microsoft Office 2016 Quit Unexpectedly Mac

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Jul 26, 2017  This is how I fixed office 2016 from crashing on startup. I also use Windows 10 for my OS. This may or may not work for you depending on what version of office you use and a few other factors. Heyy, my outlook 2016 for mac quits unexpectedly frequently after the short interval of time of opening it. Someone gave me the idea of rebuilding the outlook mac database but the rebuilding is stuck on recovering data since hours. I am helpless, need a quick and effective solution as I have thousands of work emails. To resolve this problem, use one of the following methods, depending on your version of Office for Mac. Excel 2016 for Mac Step 1: Quit all programs and close all windows. On the Apple menu, click Force Quit. Select an application in the 'Force Quit Applications' window. Note You cannot quit Finder. Click Force Quit. It comes up in different versions and both Mac and Windows users can access this platform. However, similar to any other version, users may get some issues while accessing Mac Outlook 2016. One such frequent issue is Outlook 2016 Mac quit unexpectedly and Mac Outlook 2011 not starting.

  1. Microsoft Office 2016 Quit Unexpectedly Mac 2019
  2. Microsoft Office 2016 For Mac
  3. Microsoft Word Quit Unexpectedly Mac
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Sep 01, 2017 It also notes that users of Office 2016 for Mac may experience problems with High Sierra Microsoft says that versions 15.34 and earlier are not supported, and you may not be able to launch the. Jan 29, 2017  Heyy, my outlook 2016 for mac quits unexpectedly frequently after the short interval of time of opening it. Someone gave me the idea of rebuilding the outlook mac database but the rebuilding is stuck on recovering data since hours. I am helpless, need a quick and effective solution as I have thousands of work emails.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:

  • The program closes unexpectedly.

  • Error message:

Note

This error message may also occur during usage of application such as saving a document.

Resolution

To resolve this problem, follow steps below.

Microsoft Word for Mac 2008 or Later

Step 1: Quit all applications

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

Step 2: Remove Preferences

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Microsoft visio for mac download. Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Locate the file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  18. Open the Application Support folder.

  19. Open the Microsoft folder.

  20. Open the Office folder.

  21. Open the User Templates folder.

  22. Locate the file that is named Normal, and move the file to the desktop.

  23. Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.

If the issue continues to occur, go to the next step.

Step 3: Peform clean boot

For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

If the issue continues to occur in Safe mode, go to the next step.

Step 4: Remove and then reinstall Office

For information how to remove and then reinstall Office, see the following article:

If after removing and then reinstalling Office, the problem continues to occur, go to the next step.

Step 5: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Microsoft Word 2004 for Mac

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Qit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Look for a file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open the Documents folder.

  18. Open the Microsoft User Data folder.

  19. Locate the file that is named Normal, and move the file to the desktop.

  20. Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

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Office 2016 for Mac is a version of Office that’s available as a one-time purchase from a retail store or through a volume licensing agreement. It will be supported with security updates and bug fixes, as needed, until October 13, 2020. The minimum supported macOS for Office 2016 for Mac is 10.10 (Yosemite).

Note

  • For security reason, Microsoft has deprecated the use of SHA-1. Learn more
  • For release notes for Office 2016 for Mac releases prior to September 2018, see Release notes for Office for Mac.
  • For release information for Office for Mac, which is the version that comes with Office 365 subscriptions, see the release notes and update history for Office for Mac.
  • Office 2019 for Mac is the most current version that’s available as a one-time purchase. For release information for Office 2019 for Mac, see the release notes and update history for Office for Mac.

Updates for Office 2016 for Mac are available from Microsoft AutoUpdate (MAU). To use Microsoft AutoUpdate, start an Office application, such as Word, and then choose Help > Check for Updates. If you're an admin and want to update the computers in your organization with your existing software deployment tools, you can download and deploy the update packages for each application.

Most current packages for Office 2016 for Mac

The following table lists the most current packages for Office 2016 for Mac and for the individual applications, such as Word and Excel. All packages are 64-bit only. The build date is listed in parentheses, in a YYMMDD format, after the version number. The install package is used if you don't have the application already installed, while the update package is used to update an existing installation.

March 10, 2020

Version 16.16.20 (20030700)

ApplicationDownload linksSHA256 hashes for install package
Office suite (all applications)
Install package
E6B38E17FECF5BF67CB08C5EF405BCEFE2079A079637D5800E1815B1FCB8E0B6
Word
Install package
Update package
1B60C30C16005DE9D88C93DF5371BEC856944F98B8337D5408DC96C90A808E86
Excel
Install package
Update package
4634B23F41A57B02D27F71C37D87856786DEF3653A40FFFFCEDF43857E1D9754
PowerPoint
Install package
Update package
B062BAD7FEE443EDA0F5804F4F7C6D90585F62D91B74BD47F9D1EDE29C13DFA8
Outlook
Install package
Update package
07E736079C55DC0EB6C355FF45A51A2987D5623F8D1F8F485F378EE721937980
OneNote
Update package
Not applicable

March 2020 release

Release Date: March 10, 2020

Version 16.16.20 (Build 20030700)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
CVE-2020-0850
CVE-2020-0852
CVE-2020-0892
Word update package
Excel

Excel update package
PowerPoint
PowerPoint update package
Outlook

Outlook update package
OneNote
OneNote update package
Office suite

February 2020 release

Release Date: February 11, 2020

Version 16.16.19 (Build 20021000)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2020-0759
Excel update package
PowerPoint
PowerPoint update package
Outlook

Outlook update package
OneNote
OneNote update package
Office suite

January 2020 release

Release Date: January 14, 2020

Version 16.16.18 (Build 20011202)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2020-0650
CVE-2020-0651
Excel update package
PowerPoint
PowerPoint update package
Outlook

Outlook update package
OneNote
OneNote update package
Office suite

December 2019 release

Release Date: December 10, 2019

Version 16.16.17 (Build 19120800)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2019-1464
Excel update package
PowerPoint
CVE-2019-1462PowerPoint update package
Outlook

Outlook update package
OneNote
OneNote update package
Office suite

November 2019 release

Release Date: November 12, 2019

Version 16.16.16 (Build 19111100)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2019-1446
CVE-2019-1448
CVE-2019-1457
Excel update package
PowerPoint
PowerPoint update package
Outlook

Outlook update package
OneNote
OneNote update package
Office suite

October 2019 release

Release Date: October 15, 2019

Version 16.16.15 (Build 19101400)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2019-1327
CVE-2019-1331
Excel update package
PowerPoint
PowerPoint update package
Outlook

Outlook update package
OneNote
OneNote update package
Office suite

September 2019 release

Release Date: September 10, 2019

Version 16.16.14 (Build 19090900)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2019-1263
CVE-2019-1297
Excel update package
PowerPoint
PowerPoint update package
Outlook

Outlook update package
OneNote
OneNote update package
Office suite

August 2019 release

Release Date: August 13, 2019

Version 16.16.13 (Build 19081100)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
CVE-2019-1201
CVE-2019-1205
Word update package
Excel
Excel update package
PowerPoint
PowerPoint update package
Outlook

Outlook update package
OneNote
OneNote update package
Office suite

July 2019 release

Release Date: July 16, 2019

Version 16.16.12 (Build 19071500)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2019-1110
CVE-2019-1111
Excel update package
PowerPoint
PowerPoint update package
Outlook
CVE-2019-1084
Outlook update package
OneNote
OneNote update package
Office suite

June 2019 release

Release Date: June 11, 2019

Version 16.16.11 (Build 19060902)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
CVE-2019-1034
CVE-2019-1035
Word update package
Excel

Excel update package
PowerPoint
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite

May 2019 release

Release Date: May 14, 2019

Version 16.16.10 (Build 19051200)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
CVE-2019-0953
Word update package
Excel

Excel update package
PowerPoint
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite

April 2019 release

Release Date: April 16, 2019

Version 16.16.9 (Build 19041201)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word

Word update package
Excel
CVE-2019-0828
Excel update package
PowerPoint
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite
CVE-2019-0822

March 2019 release

Release Date: March 12, 2019

Version 16.16.8 (Build 19031202)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word

Word update package
Excel

Excel update package
PowerPoint
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite

Microsoft Office 2016 Quit Unexpectedly Mac 2019

February 2019 release

Release Date: February 12, 2019

Version 16.16.7 (Build 19021001)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word

Word update package
Excel
CVE-2019-0669
Excel update package
PowerPoint
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite

January 2019 release

Release Date: January 16, 2019

Version 16.16.6 (Build 19011400)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
CVE-2019-0561: Microsoft Word Information Disclosure Vulnerability
CVE-2019-0585: Microsoft Word Remote Code Execution Vulnerability
Word update package
Excel
Excel update package
PowerPoint
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite

December 2018 release

Release Date: December 11, 2018

Version 16.16.5 (Build 18120801)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2018-8597: Microsoft Excel Remote Code Execution Vulnerability
CVE-2018-8627: Microsoft Excel Information Disclosure Vulnerability
Excel update package
PowerPoint
CVE-2018-8628: Microsoft PowerPoint Remote Code Execution Vulnerability
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite

November 2018 release

Release Date: November 13, 2018

Version 16.16.4 (Build 18111001)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2018-8574: Microsoft Excel Remote Code Execution Vulnerability
CVE-2018-8577: Microsoft Excel Remote Code Execution Vulnerability
Excel update package
PowerPoint
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite

October 2018 release

Microsoft Office 2016 For Mac

Release Date: October 16, 2018

Version 16.16.3 (Build 18101500)

This release provides the following updates.

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
Excel update package
PowerPoint
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite
CVE-2018-8432 Microsoft Graphics Components Remote Code Execution Vulnerability

September 2018 release

Release Date: September 11, 2018

Version 16.16.2 (Build 18091001)

This release provides the following updates.

Microsoft Word Quit Unexpectedly Mac

ApplicationSecurity updatesDownload link for update package
Word
Word update package
Excel
CVE-2018-8429: Microsoft Excel Information Disclosure Vulnerability
CVE-2018-8331: Microsoft Excel Remote Code Execution Vulnerability
Excel update package
PowerPoint
PowerPoint update package
Outlook
Outlook update package
OneNote
OneNote update package
Office suite
CVE-2018-8332: Microsoft Graphics Remote Code Execution Vulnerability